PRIVACY POLICY

Our commitment to privacy

Cycle Positive Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We also recognise that visitors to our website may be located globally and aim to handle personal information in a way that is transparent, fair and respectful of international privacy expectations.

What information we collect

We may collect personal information that you provide directly to us, including:

  • name

  • email address

  • phone number (if provided)

  • company or organisation details

  • any information you submit through contact forms, enquiries or program applications

We may also collect limited technical information automatically when you use our website, including:

  • IP address

  • browser type and device information

  • pages visited and time spent on site

  • referring website

This information helps us understand how our website is used and improve performance.

How we collect information

We collect personal information when you:

  • complete a contact form

  • subscribe to updates or content

  • engage with us via email or other direct communication

  • interact with our website (via cookies or analytics tools)

Why we collect and use your information

We use personal information to:

  • respond to enquiries and provide requested information

  • deliver programs, services or content

  • communicate with you about our work, offerings or updates

  • improve our website, services and user experience

  • maintain internal records and business operations

We do not sell your personal information.

Cookies and analytics

Our website may use cookies and similar technologies to:

  • understand website usage

  • improve functionality and performance

  • support marketing and communication efforts

You can control or disable cookies through your browser settings.

Disclosure of information

We may share personal information with trusted third parties where necessary to operate our business, including:

  • website and hosting providers

  • analytics services (e.g. Google Analytics)

  • email and communication platforms

We take reasonable steps to ensure these providers handle your data securely.

We may also disclose information where required by law.

International data transfers

Some of our service providers may store or process data outside Australia.

By using our website, you acknowledge that your information may be transferred to and stored in jurisdictions with different privacy laws.

We take reasonable steps to ensure appropriate safeguards are in place.

Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure.

Access and correction

You may request access to, or correction of, your personal information at any time by contacting us.

We will respond within a reasonable timeframe in accordance with applicable laws.

Your rights (international users)

Depending on your location, you may have additional rights, including:

  • access to your data

  • correction or deletion

  • restriction or objection to processing

  • data portability

To exercise these rights, please contact us using the details below.

\Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact us

For any questions about this Privacy Policy or how we handle your data, please email us or contact us at:

Cycle Positive Pty Ltd
11 Wilson St, South Yarra
Naam (Melbourne, VIC
Australia 3183